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Managing Challenging Patient Behaviors : 101 Strategies for Healthcare Professionals

From 199 to 219 USD
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Title: Managing Challenging Patient Behaviors : 101 Strategies for Healthcare Professionals
Specialty: Psychiatry
Dates: From Feb, 6, 2018 to Feb, 6, 2018
Location: Montgomery, USA
Type: Course
Registration Cost: From 199 to 219 USD
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Montgomery, USA Visit the Venue to read more


Credits listed below are for full attendance at the live event only. Certificates of Completion are distributed at the conclusion of the live seminar for those who register prior to the event date and attend the full day. A letter of attendance will be issued to participants who register at the event, arrive late, or leave early. For those who registered day of (walk-ins), and are in full attendance, a certificate of completion for full CE credit will be sent within 30 days following the event. For those in partial attendance (arrived late or left early), an adjusted certificate of completion reflecting partial credit will be issued within 30 days (if your board allows). Please see “live seminar schedule” for full attendance start and end times. NOTE: Boards do not allow credit for breaks or lunch. 

If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, or questions on home study credit availability, please contact or 800-844-8260 before the event. 

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.

PESI, Inc. offers continuing education programs and products under the brand names PESI, PESI Healthcare, PESI Rehab and Psychotherapy Networker.

Concerned Audience:
  • Medical_Professionals
  • Medical_students
  • Nurses
Event Overview
Welcome message:

In today's healthcare environment, professionals are challenged to do more with less. Reduced staffing and increased (at times the seemingly unrealistic) demands from patients, family members and other visitors can all contribute to burnout. Adding to the complicating factors, you are continually expected to achieve optimal patient outcomes, ensure safety and quality goals, and strive for even higher levels on satisfaction scores. 

In this interactive seminar, expert clinician, Latasha Ellis, will provide you with practical tips and tools that you can use immediately when faced with challenging patient and family behaviors. This program includes practical strategies to help you cope with difficult situations like aggression, dementia and attention seeking behaviors while maintaining patient and staff safety. The day will be filled with opportunities to apply many of these strategies through real patient situations, case studies and interactive discussions. Don't miss this chance to learn techniques you can implement successfully with your most difficult patients.

Role play motivational interviewing skills to identify causes of behavior.

Develop strategies to address real-life communication challenges.

Formulate interventions for the patient experiencing acute crisis.

Assess your own interpersonal effectiveness when working with patients.

Evaluate approaches for various violent patient profiles.

Incorporate new interventions for high-risk patient populations.

Analyze the effectiveness of prevention and intervention strategies for challenging patient behaviors.



Latasha Ellis is a psychotherapist, consultant, entrepreneur, and national speaker. She is owner of AHSAT Counseling and Consulting, PLLC and founder of AHSAT Center for Integrative Oncology. As a psychotherapist, Latasha's diverse clinical experience stretches over a multitude of settings, including the state of MD Department of Corrections, the VA School for the Deaf, Blind and Multi-disabled, community mental health clinics, inpatient and outpatient medical facilities. Though currently in private practice, Latasha works closely with area hospitals for the provision of psychological services to cardiopulmonary rehabilitation and oncology patients. 

Latasha is also a certified clinical supervisor with the National Association of Social Workers, North Carolina Chapter and a certified trainer of Managing Aggressive Behaviors (MAB), through The University of Oklahoma OUTREACH, a program that emphasizes prevention and non-physical intervention strategies, and teaches non-pain producing physical intervention techniques. 

Latasha's passion for the field of mental health and behavior management is exemplified by her role as Field Instructor for various universities. She holds a Bachelors of Social Work (BSW) degree from Morgan State University and a Master of Social Work (MSW) degree from the University of Maryland at Baltimore. Her MSW degree holds a concentration in Clinical Social Work with a primary specialization in Mental Health and a secondary specialization in Management and Community Organization. Latasha is currently pursuing her PhD. 

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Phone: 610-265-7500

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